This Privacy Policy explains what personal data pak98 collects from you, how we process and protect it, who we share it with, and what rights you hold over your own information. Please read this document carefully before registering an account or using the pak98 platform.
Six principles guide every decision we make about user data. These are not aspirational statements — they are the operational standards applied across the pak98 platform.
We collect personal data only for specific, clearly defined purposes — account operation, KYC compliance, payment processing, customer support and fraud prevention. Data is never repurposed without additional notice.
We request only the data we genuinely need. We do not collect surplus personal information or retain data beyond the period necessary for its stated purpose.
All data is transmitted via 256-bit SSL encryption. Access to personal data within pak98 is restricted on a need-to-know basis and subject to internal security controls.
pak98 does not sell, rent or trade your personal data to third-party marketers or data brokers under any circumstances. Your data is used to operate the platform — not to generate advertising revenue.
You hold meaningful rights over your personal data, including the right to access, correct, and in applicable circumstances delete it. Requests are handled within a reasonable and stated timeframe.
This policy is written in plain English, not legal obfuscation. You should be able to read it, understand it and make informed decisions about your data. If any section is unclear, contact our support team.
Name, email, date of birth collected
ID, address, payment method verified
Session, wager and game data logged
Encrypted storage, restricted access
Access, correct or delete your data
Subject to applicable law and our legal obligations (including AML retention requirements), you hold the following rights over your personal data held by pak98.
Request a copy of the personal data we hold about you. We will provide this in a readable format within 30 days of a verified request.
Request correction of inaccurate or incomplete personal data held in your account. Update requests can also be made directly via your account settings.
Request deletion of your personal data where we have no continuing legal obligation to retain it. AML and KYC records are subject to mandatory retention periods and cannot be deleted on request.
Request that we restrict processing of your data while an accuracy dispute is being resolved or a legitimate interest objection is being assessed.
Where processing is based on consent or contract and carried out by automated means, request your data in a structured, machine-readable format where technically feasible.
Object to processing of your personal data for direct marketing purposes at any time. Marketing opt-out requests are processed immediately upon receipt.
To exercise any of the above rights, contact pak98 at [email protected]. We will respond within 30 days of a verified identity request. Some requests may be declined where legal obligations — including anti-money laundering record retention under applicable law — require us to retain the relevant data.
pak98 ("we", "us", "our", "the Operator") operates the online gaming platform accessible at pak98.cam. This Privacy Policy sets out in detail how pak98 collects, processes, stores, uses and protects the personal data of users ("you", "your", "the User") who access or register on the Platform.
This Policy forms part of the overall agreement between you and pak98, alongside our Terms & Conditions and Responsible Gambling policy. By registering an account on pak98.cam, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.
A note for Pakistani users: pak98 is an English-language platform designed for users in Pakistan, including those in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar. Data protection law in Pakistan is evolving. Pakistan's Personal Data Protection Bill (where enacted) and related guidance may apply to your use of this platform. pak98 does not claim to be regulated by the State Bank of Pakistan, PTA or any Pakistani government authority. This Policy is provided for transparency; it is not legal advice.
The following definitions apply throughout this Privacy Policy:
pak98 acts as the Data Controller for personal data collected and processed through the pak98.cam platform. The Platform is operated under international licensing where applicable. pak98 does not claim any Pakistani governmental authorisation, licensing or regulatory recognition.
For all data-related queries, requests or complaints, users may contact the pak98 data team via the contact details set out in Section 14 of this Policy. We aim to acknowledge all data requests within 5 business days and resolve them within 30 calendar days.
pak98 collects personal data from you across several touchpoints. The table below summarises the categories of data collected and their source:
| Data Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government ID number | Registration form, KYC submission |
| Contact Data | Email address, phone number, city of residence (e.g., Karachi, Lahore, Islamabad) | Registration form, account updates |
| Financial Data | Deposit and withdrawal amounts in PKR, payment method references (e.g., Easypaisa, JazzCash, HBL, UBL), transaction history | Payment processor, transaction logs |
| KYC Documents | Passport copy, CNIC, utility bill, selfie for liveness check | KYC verification submission |
| Gaming Activity | Bets placed, games played (including cricket, PSL, live casino), RTP history, session durations, win/loss records | Platform activity logs |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Automatic collection via platform |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Customer support interactions |
| Cookie & Analytics Data | Page views, referral source, click events, A/B test exposure | Cookies and analytics tools (see Section 9) |
Payment Provider References: References to Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, Bank Alfalah and other payment channels are for contextual identification of user-selected payment methods. These providers do not endorse gambling and are not data processors for pak98 unless a direct integration exists and is disclosed within the Platform.
pak98 processes your personal data for the following purposes. For each purpose, the applicable legal basis is stated:
pak98 does not sell, rent or trade your personal data. We share data with third parties only in the following limited circumstances:
All third-party data processors engaged by pak98 are bound by contractual data processing agreements. They are prohibited from using your data for any purpose other than that specified in their agreement with pak98.
pak98 retains personal data for as long as is necessary for the purposes set out in this Policy, subject to any minimum retention periods required by applicable law.
Where data is no longer required for its stated purpose and no legal retention obligation applies, pak98 will delete or anonymise it securely.
pak98 applies industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, disclosure or destruction. These measures include, but are not limited to:
While pak98 applies robust security measures, no digital transmission or storage method is entirely without risk. You are responsible for maintaining the security of your account credentials. If you suspect your account has been compromised, contact support immediately at [email protected].
pak98 uses cookies and similar tracking technologies to operate and improve the platform. The following categories of cookies are used:
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect your experience on the pak98 platform. For essential cookies, consent is implied by your continued use of the platform.
pak98 is strictly an adults-only platform. We do not knowingly collect personal data from any person under the age of 18, or the higher minimum age required by the operator or applicable license jurisdiction.
18+ Only: If pak98 discovers or has reasonable grounds to believe that personal data has been collected from a minor, the account will be closed immediately, all associated data will be reviewed and handled in accordance with applicable child protection standards, and any funds will be subject to investigation before any refund is considered. Parents and guardians are encouraged to use appropriate parental controls to prevent underage access to gaming platforms.
pak98 operates internationally and your personal data may be transferred to, stored in, and processed in jurisdictions outside Pakistan. This includes jurisdictions where the Operator's licensing, KYC partners, payment processors or infrastructure providers are established.
Where personal data is transferred internationally, pak98 ensures that appropriate safeguards are in place — including contractual data protection clauses with third-party processors — to maintain a standard of protection consistent with this Policy.
By using pak98.cam, you acknowledge and consent to the international transfer of your personal data as described in this section.
To exercise any of the data rights described in this Policy (access, rectification, erasure, restriction, portability or objection), please submit a written request to pak98 via:
pak98 will acknowledge your request within 5 business days. A substantive response — including fulfilment or a reasoned refusal — will be provided within 30 calendar days. In cases of complexity or volume, this period may be extended to 60 days with prior notification.
Identity verification will be required before any request is actioned, to ensure personal data is not disclosed to an unauthorised party.
pak98 reserves the right to amend this Privacy Policy at any time. Material changes — those that significantly affect how your personal data is collected, used or shared — will be communicated to you via:
The effective date at the top of this document will be updated to reflect the date of the most recent revision. We encourage you to review this Policy periodically. Continued use of the platform following notification of material changes constitutes your acceptance of the revised Policy.
For all privacy-related queries, data right requests, or complaints regarding pak98's handling of your personal data, please contact us using the following details:
If you are dissatisfied with our response to a data rights request or privacy complaint, you may be entitled to escalate the matter to the competent data protection authority in the jurisdiction in which the Operator is licensed. Details of the applicable authority will be provided upon request.
Our support team handles privacy queries in English and Urdu. If you want to review your data, update your account information or submit an erasure request, we are here to assist. You can also visit our full Terms & Conditions or Responsible Gambling pages for related policies.
18+ only. pak98 is not licensed by any Pakistani authority. Gambling may be restricted in your jurisdiction.